1. Introduction
This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website and services. We are committed to safeguarding your data and ensuring transparency regarding how it is handled.
2. Who We Are
We provide services to support the development of literary works by users. Through our platform, users can submit their work and engage with online exercises designed to enhance their writing.
3. Data We Collect
We may collect the following types of personal and usage data:
- Personal Information: Name, email address, phone number, and address.
- Technical Data: IP address, browser type, operating system, cookies, and usage logs.
- Demographic and Usage Data: Educational background, writing experience, time of use, completion times for exercises, and word counts.
4. How We Collect Data
We collect data through:
- User-submitted forms and registration processes.
- In-person meetings or interviews (if applicable).
- Automated technologies like cookies and analytics tools.
5. Why We Collect Your Data
We collect and use your data to:
- Provide tailored services and writing exercises.
- Analyse usage trends to improve our services.
- Inform our pricing and develop future marketing strategies.
6. Data Sharing
We do not sell or share your personal data with third parties. All data is used internally within our organisation.
7. Data Retention
We retain your data indefinitely unless you request its deletion in writing. This allows us to refine our services and maintain a consistent user experience.
8. Your Rights Under UK GDPR
You have the following rights:
- Access your data
- Request correction or deletion
- Object to or restrict processing
- Request data portability
- Withdraw consent at any time (if applicable)
- Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at info@ireadyourwriting.com.
9. Security
We take data protection seriously and use the following security measures:
- Hosting on secure servers via Vercel
- Password-protected user accounts
- Restricted internal access to data
10. Cookies
Our site uses cookies to:
- Enable website functionality
- Understand user behavior and improve our services
Types of Cookies We Use
- Essential Cookies: These are necessary for the website to function properly (e.g., user login, security).
- Analytics Cookies: These help us understand how users interact with our site, allowing us to improve performance and content (e.g., Google Analytics).
- Functionality Cookies: These remember your preferences (e.g., language settings or saved progress in exercises)..
How You Can Control Cookies
You can choose to accept or decline non-essential cookies through the banner on our site. Additionally, you can adjust your browser settings to manage or block cookies at any time.
Managing Cookies in Your Browser
- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies
- Safari: https://support.apple.com/en-gb/guide/safari/sfri11471/mac
11. International Data Transfers
While our platform is hosted in the UK, parts of our operations are based outside the UK. However, data remains within our organisation and is subject to the same protection standards regardless of location.
12. Contacting Us
For any questions or concerns about your data or this Privacy Policy, please contact us at:info@ireadyourwriting.com
13. Updates to This Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by email.